9 Murray Street, 3rd Flr
New York, NY 10007
When consumers use the web to conduct transactions such as shopping, they are often asked for .
NYPIRG researchers reviewed the privacy policies of different types of widely used consumer Web sites to see if they protected consumer PII with a steel door by informing consumers well of how they will use their PII and protecting consumer PII or a screen door for not adequately informing consumers or protecting their PII.
The first report included privacy policies of travel Web sites that consumers would use to book flights, make hotel room reservations, rent cars, etc. The second report included privacy policies of shopping Web sites where consumers would buy clothing, home goods, books, toys, etc. After studying the policies, noteworthy characteristics of the privacy policies were identified as to informing consumers of how their PII would be used and how well protected the PII would be.
Characteristics on either end of the spectrum were pulled out and described as examples of screen door practices if they informed consumers poorly or did not adequately protect PII and steel door practices if they informed consumers well and protected their PII. These reports also include examples of Web sites identified in our research that contained steel door or screen door characteristics and tips for reading privacy policies.