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Resources for Online Shoppers
Visit the Federal Trade Commission (www.ftc.gov) for information on privacy, Internet auction fraud, and a complaint registration mechanism.
Consumer Reports (www.consumerreports.org) has recommendations and ratings for thousands of products and services, along with other resources to inform and protect consumers.
State and local consumer protection agencies are invaluable resources for online shoppers. In New York State consumers can contact either the
Bureau of Consumer Frauds and Protection
Office of the Attorney General
New York State Consumer Protection Board
For a list of state, county and city level consumer protection agencies from all over the country visit Consumer Action at http://consumeraction.gov/state.shtml